24 Hour HELPLINE for Children
What number do I call?
- You can call the Helpline, at 310-1234, from anywhere in BC. No area code is required.
- If you are calling from a pay-phone, call the operator "0". This is a free call. You don't need a quarter. It will not show up on your phone bill.
- You can also call your local district office, (listed in the blue pages of your phone book) during regular business hours.
Who can call?
Anyone who is being hurt or thinks that someone else might be hurt.
| Children and Youth | A child or youth who is being mistreated at home, at school, in the play ground - anywhere - can call for help. |
| Community Members |
Parents, caregivers, teachers, friends, anyone else .... If you know a family where a child or youth is being mistreated, or if you are afraid you may hurt a child, call the Helpline. Your call is confidential. |
When can I call?
- Monday to
Friday, 8:30 a.m. to 4:30 p.m., call your local district office (listed
in the blue pages of your phone book), or call the Helpline for Children.
Dial 310-1234 (no area code needed).After Hours Line
For emergencies outside office hours, call the Helpline for Children.
Dial 310-1234 (no area code needed). Or, call:-
Vancouver, North Shore Richmond, call (604) 660-4927
- Lower Mainland, Burnaby, Delta, Maple Ridge, Langley,
call (604) 660-8180 -
For the rest of the province, call toll-free 1-800-663-9122
-
Your call will be answered by a trained child protection worker.
Where can I find more information?
- For more information on the Helpline for Children, visit the Ministry of Children and Family Development's Helpline page at http://www.mcf.gov.bc.ca/getting_help/help.htm
See also:
- Reporting abuse or suspected abuse for information on what you will be asked to provide.
Phone Numbers
Categorization
This program was last updated on: 27 Jan 2017.
